Apple CEO Tim Cook responded to an email from the Apple Watch user’s son in under two hours
“They said that I was pretty lucky. And, you know, good choice for my son for getting me the watch,” Michael said. “Because, you know, I would have never known. It would have been too late. It’s like somebody just turned a switch on. And you know, I’ve got more moves than the Energizer Bunny I think.”
Nick sent an email to Apple CEO Tim Cook one day at 12:30 pm and by 2 pm he received a response that read, “Hi Nick, I’m so glad your father sought medical attention and received the treatment he needed. Thanks so much for sharing his story with us. Please give him my best. Tim. Sent from my iPad Pro.”
“I went, ‘Wait a minute, wait a minute; I have a watch that records my heart rate,'” Oakley said. “It showed that my heart had been racing at 121-151, something like that, all night long. So, they took that information into account, which was lifesaving for me because two days later, two or three days later, I was having double bypass surgery…emergency double bypass surgery.”
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Christopher, feeling thankful for having another shot at life, sent an email to Tim Cook that said, “I just really appreciate all the work you and your folks have put into this in order to create a product that not only tells you the time but also saves your life.
Cook responded: “Christopher, Thanks for sharing your story with us. I’m so glad you received the treatment you needed. Be well. Best, Tim. Sent from my iPhone.” The Apple Watch has such an amazing track record when it comes to saving lives. And it tells you something about Tim Cook that he took the time to respond to the letters he received.
