Even if you’re well into implementation on several use cases, an innovation workshop can be a great way to get end users to brainstorm and prioritize use cases. You’ll want to look for both quick wins (high business impact, and high ease of implementation) and must haves (high business impact, but lower ease of implementation due to time, cost, or project risk and complexity), and then add them accordingly to your implementation roadmap.
Experiment with purpose
With gen AI at the peak of the hype cycle, there’s likely a lot of tinkering going on without consistent focus on the end game. However, with a few small modifications, you can harness this energy by encouraging pilots and experiments, and empowering end users to be innovators and testers.
To foster a culture of innovation, these small modifications should include providing guidance, support and encouragement. For example, if end users are trying out a new tool for AI speech-to-text, encourage them to try two or three different tools and compare results. To help them find the best selection for the organization, you can share details of corporate standards, budgetary considerations, and preferred vendors to explore, in addition to their current favorites.
