US Med-Equip’s Marin says the solution is a win-win-win for patients, the hospital staff, and his business — and it would not have been possible without the cloud. In addition to helping healthcare systems treat and release patients most efficiently, nurses and clinicians receive a report with all invoices from service providers. Previously, staff would have to match each patient to each invoice manually and reconcile the ledger each month. This made renting medical beds tedious, sending nurses to look for easier in-house solutions.
“Number one, you create customer stickiness,” the CIO says, noting the simplicity and strong cybersecurity selling points enable growth for its own business. “You hear stories about hospitals and universities’ APIs getting hacked. This is impossible to hack and the worst thing that can happen is we lose our [rental] data instead of millions of records.”
For now, US Med-Equip has no plan to license its innovative technology, which Marin describes as basic process automation, “which is entry-level AI, OCR, and machine learning. This is one of our differentiators that we have and can do free for customers,” Marin says, noting the ability to get hospitals online with its service in days — a major selling advantage.