Moreover, 48% of companies were indirectly affected through suppliers, customers, or partners who encountered problems due to the faulty CrowdStrike content update, with four out of 10 companies suffering damage to their collaboration with customers due to disruptions, as typical services could not be provided.
Around half (48%) of all directly or indirectly affected companies had to cease business operations. On average, business was brought to a standstill for 10 hours. Overall, a significant majority of respondents (73%) consider the problems caused by the CrowdStrike disruption to have had a “serious” impact on the economy.
In terms of recovery, it took an average of two days for problems the companies were experiencing to be resolved. One fifth of directly affected companies had to deal with the consequences for three days or longer.
