Record everything about a device that you are trading in to make sure that you are not ripped off!
And besides complaining about Mac trade-in prices, consumers also were upset over iPhone and iPad trade-in values. While Phobio refused to respond specifically to the story about the white dots on the Macs, it did say in a statement that it aims to give “full and fair value” to consumers for their trades. The company replaced PowerOn as Apple’s main trade-in partner back in 2017.
Here’s a situation that took place last month that could turn someone’s hair prematurely gray. A consumer accepted a $75 Apple gift card from Phobio for a fourth generation iPad. After first verifying that the tablet was received, Phobio sent another message on the same date stating that the tablet was locked negating the deal even though it had been sent unlocked and wiped.
As it turned out, when Apple was contacted, it revealed that the device was given a new Apple ID that doesn’t belong to the owner of the iPad. After being out the $75 that he was supposed to get, his tablet (which he normally would get back under the circumstance) ended up being sold to someone else. Eventually, Phobio did send him the gift card first agreed upon.
If you do agree to sell your Apple device to raise some money for a new purchase, you should try to save images and videos verifying the condition of your device before you send it in. It might save you from getting ripped off.