A well-optimised digital employee experience (DEX) starts with data. By leveraging telemetry from various touchpoints, companies can create a seamless connection between employees and the tools they rely on. It empowers IT teams to proactively address challenges while boosting engagement and productivity. Here are some key benefits of optimising DEX with data-driven insights:
Enhanced visibility and proactive issue resolution
IT teams gain deep visibility into device usage, employee sentiment, and technical performance. By leveraging detailed insights, teams can proactively address root causes, deploy organisation-wide fixes, and reduce downtime before issues affect employees.
Streamlined operations and increased productivity
Automating tasks like asset tracking, software updates, and compliance checks allows IT teams to save time and focus on strategic initiatives. The result is smoother workflows, faster response times, and higher employee productivity across hybrid work environments.
Lower costs through smart asset management
Optimising device usage ensures organisations can extend device lifecycles and better match resources to employee needs. IT can reduce unnecessary purchases, minimise maintenance costs, and improve return on IT investments.
Strengthened IT-employee collaboration and trust
Enhanced communication through tailored notifications, pulse surveys, and self-help tools fosters better engagement between IT and employees. These efforts boost employee satisfaction, trust, and adoption of IT solutions, improving the overall digital workplace experience.
Sustainable IT practices for a greener workplace
Detailed insights into device usage and energy consumption help organisations implement eco-friendly IT strategies. Employees are empowered to adopt sustainable practices, reducing the environmental impact of technology use across the enterprise.
HP Workforce Experience Platform
HP Workforce Experience Platform (WXP) gives you visibility and control over your entire digital ecosystem. AI-powered predictive analytics and actionable insights drive down IT costs, strengthen security, and improve efficiency. Click here to use the calculator to estimate potential gains from WXP.
Testimonials
Here are some of the experiences of customers who’ve improved user experience with WXP.
“The HP Workforce Experience Platform has become essential for optimising our IT endpoints and improving our employees’ productivity.” – The University of Kansas Health System
“What Datacom Insights allows a customer to do is head off problems before they even become a problem… That’s worth a lot to customers, not only in a financial sense but in an experience sense for their users that’s game-changing!” — Greg Furlong, Associate Director at Datacom
“We are really able to provide a higher value to our customers; we are able to provide a data-driven analytical approach to our customers to help plan and to manage their fleet of devices. We are able to take the actions before a breakdown… that is a total change of experience.” — Tommy Lin, CEO at ICT Zone
See how WXP can enhance employee engagement and optimise your workforce here.
