Contact center traffic grows exponentially during the holidays, but not every customer interaction is great. Wait times become longer, agents get overwhelmed, seasonal hires…
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La mayoría de los ejecutivos de TI y de negocios reconocen la necesidad de una alineación estrecha. Entienden que sus estrategias, capacidades, recursos y…
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As enthusiasm for AI and generative AI mounts, creating a winning AI strategy to help reduce operating costs and increase efficiency is easily topping…
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Microsoft announced a host of additions to its Microsoft Fabric data analytics platform at Microsoft Ignite 2024 in Chicago on Tuesday, including Fabric Databases.…
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In our real-world case study, we needed a system that would create test data. This data would be utilized for different types of application…
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Madrid Investment Forum, escenario de los proyectos de innovación y atracción de talento del Ejecutivo regional
La Comunidad de Madrid continúa apostando por la consolidación de la capital como nodo de desarrollo tecnológico e industrial y polo de atracción de…