Chatbots have blazed an evolutionary path similar to that of self-driving cars. Using the benchmarking approach for driverless vehicles, they’ve advanced from what we…
Networking
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LinuxNetwork SecurityNewsOperating SystemPC & LaptopServerSoftware
The $400 billion opportunity for AI in customer service
Not all AI-powered customer service chatbots are created equal—or created well. Take AVA, the AI-infused customer support bot that AirAsia introduced in 2019. AVA…
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LinuxNetwork SecurityNewsOperating SystemPC & LaptopServerSoftware
The best PC hardware and software of 2023/2024
The endless, drawn-out pandemic years are definitely over for the PC. Just a couple of years back, lockdowns and chip shortages caused PC components…
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LinuxNetwork SecurityNewsOperating SystemPC & LaptopServerSoftware
Asus ROG Flow Z13 (2023) laptop review: Little beast or odd duck?
At a glance Expert’s Rating Pros Powerful specs Great display Compact footprint Easily upgradeable SSD Cons Short battery life Wimpy speakers Thin bezels make…
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LinuxNetwork SecurityNewsOperating SystemPC & LaptopServerSoftware
6 most underhyped technologies in IT — plus one that’s not dead yet
Cloud computing Go back 15 years when cloud was the tech generating all the buzz, and analysts were trying to separate reality from the…
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LinuxNetwork SecurityNewsOperating SystemPC & LaptopServerSoftware
Can developer productivity be measured? Better than you think
Inner/outer loop time spent. The inner loop comprises activities directly related to creating the software product: coding, building, and unit testing. The outer loop…