A lack of insight
AI’s ability to augment employees and executives can extend to business plans, but current models can’t think creatively and generate new insights, adds Ahsan Shah, SVP of AI and analytics at Billtrust, a billing software provider.
“AI is great at analyzing data and spotting patterns, but real strategic planning needs an understanding of company culture, relationships, market behavior, and competition that AI doesn’t have yet,” he says. “AI doesn’t know your exact business problem.”
Human leadership is still essential because of continuously changing market conditions and because AI output often needs to be fine-tuned, Shah adds. Smart companies “will blend AI’s analytical capabilities with human judgment, creativity, and emotional intelligence — rethinking how work gets done with humans and machines each playing to their strengths,” he says.
