Changes such as an attractive design, clear public transit direction, faster routes, and better management of the unpredictability of subway outages than Google Maps is making people like Jason Rabinowitz who switched to Android to use Google Maps more easily come back to Apple’s ecosystem.
“It made me kind of revisit and rethink some of my prior assumptions about it. Whatever initial reputational hurdles that Apple Maps faced, I think they’ve jumped over those.” – Jane Natoli
Georgia Tech graduate Angelica Nguyen says that roads are easier to look at on Apple Maps and the view is not cluttered by points of interest.
Google Maps is still considered the better option by some when they are driving. And Apple still has a lot of work to do. Costume-design student Laura Pladziewicz says that Apple Maps misguided her when she was in Boston. Law student Noah Abdelaziz said the app suggested a route that lengthened his commute.
