The issue cropped up after the May update, so those who still haven’t installed last month’s update are advised to stay away from it.
I am writing to express my disappointment with the recent update to my Samsung Galaxy S21 Plus. This phone was my dream phone, and I worked very hard to collect the money to purchase it. Unfortunately, since the update, I have noticed a pink line that has appeared on my screen, followed by two green lines. This has made it very difficult for me to use my phone effectively, and I am extremely disappointed.” – Members_SOe878D
A few weeks ago, I noticed a thin green vertical line running from the top to the bottom of my screen. The line does not go away even after restarting the phone. It is very annoying and affects my user experience. I have searched online and found out that this is a common issue with some Samsung models. Many other users have reported the same issue, indicating that this is not an isolated incident.” – First Poster
Since the Galaxy S21 is a costly phone, users are understandably miffed and are demanding a quick resolution, be it in the form of a software side fix or a free screen replacement.
Whether the company will take the same course of action again remains to be seen. Currently, it looks like only a small number of Galaxy S21 users are experiencing green and pink lines on their screens.
A quick online search shows that many Galaxy Note 20 users also went through this problem so this looks like something Samsung’s high-end phones are susceptible to.
The company has a dedicated page for pink screen lines and says they could be stuck or dead pixels. The page downplays the issue by saying that dead pixels are not unusual and are usually unnoticeable.