The platform includes six core components and uses multiple types of AI, such as generative, machine learning, natural language processing, predictive analytics and others, to deliver results.
- Epicor Prism is a generative AI service embedded across the Epicor Industry ERP Cloud platforms and tuned to the Epicor data structure; users engage with it in the context of their native Epicor ERP platform.
- Epicor Grow AI applications include multiple capabilities such as inventory forecasting, AI generated sales orders from emails, personalized product suggestions based on order history, predictive maintenance recommendations for fleets, and more, within the context of familiar Epicor products.
- Epicor Grow Inventory Forecasting provides predictive analytics and model “what-if” scenarios to better manage inventories with purpose-built, machine-learning-driven, embedded forecasting engines coming from Epicor’s acquisition of Smart Software.
- Epicor Grow FP&A offers embedded financial planning and analysis to enable easy, accurate, and thorough financial reporting.
- Epicor Grow BI provides no-code technology to create visuals, metrics, and dashboards, and to pair data blueprints with other BI tools for maximum flexibility. Epicor recently expanded data center availability for Epicor Grow BI in AWS UK to support international organizations.
- Epicor Grow Data Platform is a full-stack, no-code data platform that allows enterprises to manage all of their data in one place.
Grow Inventory Forecasting, Grow BI, and Grow FP&A are generally available. Prism, Grow AI, and Grow Data Platform are currently offered through a controlled release; they will be generally available in the fourth quarter of 2024.
Epicor’s move to provide generative AI capabilities will be important for client retention, said one analyst.
