WhatsApp “Third-party chats” feature splash screen | Image credit: Wabetainfo
While end-to-end encryption will be maintained, different messaging apps may use varying encryption protocols, leading to a separate inbox for these external chats. Because of this, WhatsApp is advising users to exercise caution when using chat interoperability.In addition to encryption compatibility concerns, cross-platform communication could potentially increase exposure to spam and scams. Every app has its own privacy policies, potentially handling your data differently than WhatsApp would.
Regardless of these hurdles to overcome, this move by WhatsApp is a major win for consumers in the EU. It promotes greater choice and flexibility in how they connect with others online.
It is not yet known if these changes in the app will apply globally or only in the EU. However, while the feature is completely optional, it signifies a positive shift towards interconnectedness in the messaging app landscape.
