FTC Says Refunds For Razer’s False N95 Face Masks Are Going Out Now

Full refunds are now available to people who purchased a falsely advertised N95 face mask from Razer. The US Federal Trade Commission announced that checks and PayPal payments are on their way to 6,764 customers of the futuristic-looking accessory.

In May 2024, the FTC announced that a settlement was reached with Razer for more than $1 million. The fine occurred because Razer claimed its face mask met N95 requirements, even though it was never submitted for certification to test whether it removed 95% of airborne particles, per the FTC.

In the middle of the COVID-19 pandemic, Razer revealed the N95 face mask with RGB lighting and voice amplification at CES in January 2021. The Razer Zephyr face mask eventually launched in October 2021 for $100. However, just months later in January 2022, Razer removed the N95 claims about the face mask.

At the time of the settlement with the FTC, Razer stated that it disagreed with the agency’s allegations and didn’t “admit to any wrongdoing.” Meanwhile, the FTC says checks must be cashed within 90 days for the Zephyr face mask refunds, while PayPal payments need to be redeemed within 30 days.

For more information about the refund, the FTC points people to call Simpluris at 1-833-285-3003 or to check out the agency’s FAQ page. This isn’t the only notable gaming-related refund. Last month, Fortnite settlement refunds started going out to players, with the total round of payments equaling roughly $72 million.