When he contacted Samsung India regarding the problem, he was told that the affected part of the display was not covered by warranty. That does not make sense because Samsung’s warranty is supposed to cover hardware and battery problems not caused by accidents, misuse, or spillage of food or liquids.
That’s a big deal for two reasons. Firstly, Samsung should ideally provide assistance in cases like these, even if the affected number of people is insignificant. Secondly, the Galaxy Z Flip 4 is a pricey phone. It starts at $1,000. Consumers don’t spend this much on phones for them to exhibit issues like these months into the purchase.
Hopefully, Samsung will get back to the affected users soon and resolve the issue.