The Googler went on to say that a separate update (Firmware: 296) is coming and will solve a different problem with the Pixel Buds 2. This update will decrease the hissing and static noise that some users have been hearing.
The upcoming software updates will decrease the annoying phone call cut-outs, improve the autorecovery feature when one or both buds go down, and improve media playback stability for handsets that come with software audio encoding. If there is one thing that Google is good at, it’s fixing software issues with updates; if you’ve ever owned a Pixel, you’ll understand. If you have the new Pixel Buds 2 and have been experiencing the connectivity problems, all you can do is sit back and await the arrival of the software updates, or ask Google for a refund. It has returned the purchase price of the Pixel Buds 2 ($179) for some owners.