Anker Innovations, the Chinese power bank and accessory manufacturer, has issued a product recall for PowerCore 10000 power banks (model A1263). This model—sold in the US between June 2016 and December 2022—has a lithium-ion battery that can overheat, potentially causing burn injuries or even catching fire.
The product recall notice from the US Consumer Product Safety Commission states the hazard as: “The lithium-ion battery in the power bank can overheat, posing fire and burn hazards to consumers.” Anker will replace the affected power banks.
According to the Commission, the exact number of recalled power banks is 1,158,000. Anker has so far received 19 reports of burns, fires, and explosions, including two reports of minor burns and 11 reports of property damage totalling over $60,700.
What should you do if you have one?
Only Anker PowerCore 10000 power banks with model number A1263 are affected. If you have an Anker PowerCore 10000 power bank with model number A1263, immediately stop using it and contact Anker for a free replacement power bank. Instructions on identifying your power bank model and submitting a product recall claim can be found on this Anker product recall page.
To receive a replacement unit, you’ll have to submit a photo of your recalled power bank with the model number and serial number, plus your name, date of photo, and the word “recalled” written on the power bank in permanent marker. Proof of purchase will be requested but isn’t required to participate in the recall. You’ll also have to confirm that the power bank is disposed of in accordance with applicable laws and regulations before receiving a replacement device.
This article originally appeared on our sister publication PC-WELT and was translated and localized from German.
