About nine months later, she called me and said, ‘I have this opportunity.’ At that point, I was commuting from Atlanta to Los Angeles every week for Bank of America and didn’t want to have to travel for an interview, so I said, ‘Okay, I’ll do a video call.’
This was late 2011, and it wasn’t like you could do a video call from your home back then, so I drove to a place with video-call technology, and I did an interview with a bunch of people from KeyBank, which I’d never heard of before. I wasn’t looking to move to Cleveland, but they were just amazing people. I drove home and said to my husband, ‘If they ask me to come in for an in-person interview, I’d really like to do it, just to see if they’re for real.’
A couple of weeks later, I got on a plane to meet Beth Mooney, who was CEO at the time. My husband watched a video of her giving a speech while I was on the plane, and he got goosebumps and said, ‘All right, we’re moving to Cleveland,’ before I had even met her.
