Among the IT leaders surveyed, 69% had confidence in their departments a decade ago; now just 47% do. Confidence also fell among CFOs.
So what’s the deal? An IBM report based on the survey, “6 blind spots tech leaders must reveal,” describes the huge expectations that modern IT leaders face:
“For technology to deliver enterprise-wide business outcomes, tech leaders must be part mastermind, part maestro,” the report says. “They must architect technology strategy across data, security, operations, and infrastructure, teaming with business leaders — speaking their language, not tech jargon — to understand needs, imagine possibilities, identify risks, and coordinate investments.”