A Gartner survey of digital workers indicated that 51% have customized and built their own workflows, apps and automations, “so the demand is certainly there for business users (aka citizen developers) to build their own AI agents,” said Jason Wong, vice president analyst at Gartner.
Microsoft’s low-code and no-code tools, including Power Apps and Power Automate, have already “paved the way for Copilot Studio for citizen development,” Wong said. “However, Copilot Studio is still an immature product, and organizations have only started to upskill their employees to understand how to build generative AI powered apps or agents.”
Other new features announced at Ignite include an update to Copilot Pages, the recently-launched document editor tool connected to M365 Copilot. Microsoft will add “rich artifacts” to Copilot Pages, which lets users share a wider variety of information generated in Copilot, such as blocks of code or flow charts, and share them to a Pages document.
