Image credits: Android Central
Sutrich says that he takes good care of his phones and the Pixel 7 Pro isn’t even his daily driver. He only uses it occasionally to try out new Pixel features or snap photos.
So, the volume rocker came off on its own and though he was able to pop it back on, it appears that it feels kind of wobbly now.
Seems like it doesn’t take a lot of effort to dislodge the Pixel 7 Pro’s volume key
The company also told some users that the issue is cosmetic, though it’s clearly not. Who would want a phone without volume controls?
So I went for a walk and pulled the phone out of my pocket to take a picture and I noticed that the volume button was missing. I have no idea what exactly happened or where the button is. Had the phone for three days.” Reddit user sloobad
Any updates? My volume buttons pops out. Appears pressing the lower most and upper most portion of the buttons will cause the buttons to dislodge.” Reddit user Cfcastro3
Same thing happened to me. They just told me it was cosmetic damage and not covered by warranty. Google Preferred Care subscriber as well…they didn’t approve the claim and said it’s covered under warranty. I’m now shit out of luck.” Reddit user PrinceAli311
Yes–this EXACT same thing happened to me. I even sent pictures to Google proving there was no screen damage or any damage around the button and they are still trying to push me off because “they will have to replace the entire back of the phone and there will be a repair cost.” UNREAL. Customer service has been terrible, and preferred care won’t touch it because it’s not an actual break issue, it’s a product defect.” Reddit user SalOfTheDead
