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Not too many Pixel 9 Pro Fold buyers read a support document before pre-ordering the phone
To help the Pixel 9 Pro Fold work with third-party wireless chargers, Google published this diagram showing the location of the coils in the device. | Image credit-Google
Had any person pre-ordering the Pixel 9 Pro Fold read the support document prior to placing his order, he would have found a complete section titled “Wireless charging for Pixel 9 Pro Fold.” The very first line in the section states: “Important: Pixel 9 Pro Fold doesn’t support the Pixel Stand but it supports many other wireless chargers.” In the document, Google explains the reason why the Pixel 9 Pro Fold doesn’t work with the Pixel Stand 2.
The charging coils inside the device are not perfectly centered as they are on previous Pixel models. Google says “This might make it difficult for you to charge your phone wirelessly.”
In the support document, Google includes an image of the back of the Pixel 9 Pro Fold showing the placement of the coils so that owners of the device could line up the device with third-party wireless charging stands and pads that work better with the foldable.
What Google should have done to alert buyers of the latest foldable Pixel
The Pixel 9 Pro Fold carries a 4650mAh battery and charges as fast as 21W with a wired charger while it charges wirelessly at 7.5W. Had Google been able to allow the Pixel 9 Pro Fold to work with the Pixel Stand 2, users could have charged the foldable at a faster wireless charging speed. But things couldn’t be worked out forcing owners of the new foldable to rely on slower third-party wireless chargers. That can’t be blamed on Google.
What is Google’s fault is the company’s inability to let consumers know that the Pixel 9 Pro Fold doesn’t support the Pixel Stand 2 by pointing it out in the Google Store and not just in a support document that most consumers never read.