Customers seek a hybrid future
It’s unclear to what extent SAP can help customers with their digital transformations given its strict cloud strategy. No one at DSAG disputes that the cloud is a key driver of business transformation. “From DSAG’s point of view, cloud and cloud enterprise resource planning systems are the right way to go for many use cases and industries,” said DSAG CEO Jens Hungerhausen.
But from DSAG’s point of view, on-premises systems will also remain highly relevant for SAP customers for some time to come, DSAG’s leader made clear. This applies, for example, to industries with high process complexity, or under specific legal or data protection framework conditions or requirements. “The future will therefore continue to be hybrid,” Jens Hungershausen is convinced. “Simply jumping into the cloud doesn’t work.”
As for that future, SAP users still have many questions. For example, to what extent can they make use of the added value and flexibility of the cloud? They must also have greater clarity on the costs associated with increased cloud usage and what could be incurred through use of downstream services.