In a groundbreaking move, Riyadh Air has announced a strategic partnership with IBM to integrate AI across its operations, aiming to establish itself as the world’s first digital-native airline. This collaboration is set to revolutionize the air travel experience by leveraging IBM’s WatsonX AI portfolio and consulting services to enhance both guest and employee experiences. As Riyadh Air prepares for its inaugural flights in late 2025, this partnership marks a crucial step in aligning with Saudi Arabia’s ambitious Vision 2030 goals.
Saudi Arabia’s Vision 2030 outlines a bold vision for the aviation sector, aiming to triple annual passengers to 330 million and expand connectivity to over 250 destinations by 2030. This ambitious plan positions Saudi Arabia as a global aviation hub, driving economic growth and diversification beyond oil. The aviation sector is expected to contribute significantly to the Kingdom’s GDP, reaching 74.6 USD billion by 2030.
“Riyadh Air is more than just an airline; it is a gateway to new opportunities for travelers from the Kingdom and beyond,” said Adam Boukadida, Riyadh Air Chief Financial Officer. “As we move closer to our first flight later in 2025, our vision is to deliver a seamless, world-class travel experience by expanding our reach, pioneering innovations, and redefining industry standards. By deepening our collaboration with IBM, we are harnessing the power of AI, from intelligent customer interactions to optimized flight operations, to set a new benchmark for the future of aviation.”