The number one reason why phones break is that they stop charging
The most common reasons smartphones break
The most common reason for a phone to stop charging is that the charging port is full of dirt or debris; using compressed air might help you clear the port. Before throwing that phone in the trash though, you might consider changing the battery or using a different cable or plug. But if you’re looking for an excuse to upgrade (“Sorry dear, I just HAVE to get a new phone since mine won’t charge anymore. We can hold off on buying your insulin for 24 months, right?), this one should work. And if you have a problem with your spouse, just show him/her this article.
What was the reason why you retired your previous phone?
When you think about it, losing the speakers on your phone is no easier than losing the touchscreen. No sound, no calls. No music or mobile games. No good. Tied with broken speakers, and making up 9% of the most common reasons that a phone breaks, is the propensity of a particular smartphone to overheat. Most phones will overheat every now and then, but constantly burning your hands while trying to make a call is not good.
The 13 most common reasons why smartphones break
The fifth most likely reason why a smartphone breaks, capturing 8% of the top 13 reasons, is a broken microphone. This ties in with a broken touchscreen and a broken speaker. Making and taking calls might be difficult without a microphone that works.
The next three reasons why a phone breaks, each garnering 7% of the total, include a battery that is draining too fast, a camera that is not working, and the inability to connect to a Wi-Fi network. A rapidly draining battery could be a software issue but it also is seen on older phones ready to be retired. If you’re not running beta software and your phone is getting long in the tooth, it is time to do the humane thing and get a new device. Frankly, we would have expected battery complaints to be higher up on the list.
The next two issues make up 2% of the most common reasons why smartphones break and they are often connected. Whether it is the volume button not working or the power button that is broken, it is a rare occurrence that can still prevent someone from using their handset.
And two less likely reasons to throw out your current phone, both happening only 1% of the time, are a malfunctioning GPS and the inability to use wireless charging.
What caused you to retire the last phone that you replaced? Was it one of the reasons that we mentioned in the article? Let us know by dropping your comments in the box below.
