Previously, T-Mobile didn’t care how recklessly you burned through data. Those days are over now.
This is not how things worked before. Although the company did mention that sometimes customers may experience slower speeds during network congestion, an update to terms and conditions made on January 19 warned of “further reduction after 1.2 TB.”
T-Mobile itself points out that only 10 percent of its customers use more than 1.2TB. Now, that might be a small fraction of users, but not a small number of users. After all, the company has 4 million home internet users, 509,000 of which were acquired in Q2 2023.
This is a fair usage policy, not a data cap. We don’t have a data cap. Customers still get unlimited data even if they use more than 1.2TB in a month (over 2X the average user – less than 10% of our customers). They’ll just be prioritized after other home internet customers for the reminder of the bill cycle, and they may notice slower speeds compared to other home internet customers in times of congestion. This ensures that all of our customers get a great network experience. At the start of the next month, those customers reset to normal prioritization until the next time they hit 1.2TB. – T-Mobile
