7. Speed AI adoption CIOs should also be accelerating adoption of all variations of artificial intelligence, such as generative AI-powered chatbots, to create better…
Tag:
Customercentric
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Kathy Kay is a senior IT executive who enables business success by driving simplicity in a complex world. As executive vice president and CIO, Kay…
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NewsOperating SystemPC & LaptopWindows
Windows 365 at three years: Customer-centric solutions for security, management and productivity
On the third-year anniversary of Windows 365, we’re reflecting on what our customers have accomplished in the last three years. You have navigated the…
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LinuxNetwork SecurityNewsOperating SystemPC & LaptopServerSoftware
Lenovo’s Arthur Hu on the CIO’s customer-centric imperative
Every technology has its downsides. Potential challenges around implementing EaaS relate to governance and control, integration and customization, and security and privacy. The key…
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LinuxNetwork SecurityNewsOperating SystemPC & LaptopServerSoftware
CIOs heed the call for customer-centric IT
“Collecting data on current customers ensures we know our demographics. Understanding at a detailed level how, and how often, customers interact with our digital…
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LinuxNetwork SecurityNewsOperating SystemPC & LaptopServerSoftware
Owens Corning’s Zerby and Baymiller on customer-centric innovation
After more than three decades in corporate IT, including the last 10 years as senior vice president and CIO of Owens Corning, Steve Zerby…
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