Guided Campaigns for marketing teams in Fusion CX Cloud Marketing applications inside Fusion CX Cloud have been updated to provide a new capability called…
Tag:
CX
-
-
MobileNews
Enhance your listening without breaking the bank; get a pair of Sennheiser CX Plus earbuds at half their price
Since Sennheiser makes some of the best earbuds and headphones in the market, you need to be prepared with a lot of cash in…
-
LinuxNetwork SecurityNewsOperating SystemPC & LaptopServerSoftware
Leverage Avaya’s Expertise in AI-driven CX Innovation
In the realm of dynamic enterprise architecture, the potential of AI to drive innovation is increasingly recognized, though still a considerable undertaking for many large enterprises,…
-
LinuxNetwork SecurityNewsOperating SystemPC & LaptopServerSoftware
3 examples of organizations improving CX with self-composed AI – CIO
Most business leaders don’t need convincing about the power of AI: nearly 60% surveyed last year by Zendesk said they plan to increase their investment by at least…
-
LinuxNetwork SecurityNewsOperating SystemPC & LaptopServerSoftware
Innovation without disruption: virtual agents for hyper-personalized customer experience (CX)
Chatbots and IVRs are contact center staples, but most still provide automated service for basic, repeatable tasks. What about when a customer needs to…
-
LinuxNetwork SecurityNewsOperating SystemPC & LaptopServerSoftware
Unlocking Growth Opportunities: 4 Ways a Strong EX Strategy Enhances CX
As businesses strive to undergo digital transformation on a large scale, IT leaders are placing increased emphasis on enhancing employee experience (EX) in order…