Chatbots and IVRs are contact center staples, but most still provide automated service for basic, repeatable tasks. What about when a customer needs to…
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hyperpersonalized
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How data science gives Games 24×7 a hyperpersonalized edge
India-based Games24x7, a digital-first company, believes that “the best gaming experiences are created at the intersection of entertainment and science.” With a portfolio spanning…
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If you’ve ever watched a movie about sports, you’ve seen it. It’s that moment that occurs two-thirds of the way into the story, when…