AI is everywhere, surfacing in everything from search engines and virtual assistants to our breakfast conversations. Yet, despite the buzz, IT leaders remain wary of…
ITSM
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Atlassian has launched a number of new AI-powered IT Service Management (ITSM) capabilities for its Jira Service Management platform, designed to help deliver improved…
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LinuxNetwork SecurityNewsOperating SystemPC & LaptopServerSoftware
Top 5 Features your ITSM Solution Should Have
Efficiently managing IT services is crucial for businesses of all sizes to remain competitive and meet user expectations. To guide technology leaders in making…
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Australia-based collaboration software company Atlassian, whose products target software developers and project managers, has announced plans to lay off 500 employees, around 5% of…
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Atlassian Thursday unveiled a slew of new features for Jira Service Management—its IT service management (ITSM) offering—providing support and development teams with new automation…
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LinuxNetwork SecurityNewsOperating SystemPC & LaptopServerSoftware
5 ITSM hurdles and how to overcome them
Done right, IT service management (ITSM) reduces IT asset and management costs, increases employee productivity and satisfaction, and gives management insights into how IT…
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