operations

Kyndryl and Microsoft broadened their existing partnership to bring together Microsoft’s adaptive cloud approach and Kyndryl Distributed Cloud services to help customers better develop, manage…

Buß: Yes, unfortunately, I had to go through that experience. Not in my role at Merck, but elsewhere. I think the most important thing I…

Enable accurate root cause analysis Most IT service management functions separate incident management and problem management functions. The primary role of incident management is…

“IBM’s proactive threat hunting augments traditional security solutions to uncover anomalous activity and IBM’s proactive threat hunters work with organizations to help identify their…

The traditional boundaries of network management are dissolving. As enterprises lean deeper into hybrid cloud, edge computing, and AI-powered automation, it is no longer…

“Timetabling used to be very complicated,” she says. “When students enroll in a course, it needs to align with other students’ schedules, curriculum needs,…