Outsourcing

Over the past two years, digital transformation strategies have accelerated as fundamental to business survival. Companies are expected to spend $6.3 trillion on direct…

The global IT services industry has emerged from two-plus years of a global pandemic to establish itself as even more vital to the success…

Everest Group’s annual ranking of the top IT service providers saw some movement this year compared to last, but one thing that remained unchanged…

While first and foremost a humanitarian crisis, the hostilities have Russia’s military invasion of Ukraine has also been a concern for IT outsourcing customers…

Your clients might not demand 24/7 customer service yet, but they’re certainly hoping for it. But how can a startup with a lean staff…

Could Konami’s stranglehold on its beloved series like Metal Gear Solid and Silent Hill finally be loosening? While a shadow of its former self…