Amazon is trying to make its music streaming service more appealing by offering an important perk to those who subscribe to Music Unlimited. Starting…
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The convergence of tech and service: Are you ready for the next evolution in service supply chain management?
As industries continue to evolve, the integration of digital technologies to streamline service processes is no longer a luxury—it’s a necessity. In today’s digital…
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Stay Informed Get Industry News In Your Inbox… Sign Up Today SuprScale has raised $1.2 million to support the launch of its new analytics…
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IT service management (ITSM) tools and practices transformed the tech side of the enterprise by automating service and support operations, along with adding employee…
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The IT complexity puzzle and how modernizing IT service management can help CIOs solve it and unlock growth
From bonuses to job perks, many companies spare no effort to keep employees from leaving. Yet, when it comes to technology, those same companies…
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Think of IT service management (ITSM) as the glue that brings the disparate parts of IT together: the policies, processes, and tools to design…