Miguel Llorca Gómez joined Grupo Torrent three years ago, and since then, his role as CIO, and the entire IT function, has expanded to enable significant transformation of the company. “Previously, IT was a support function under the financial area,” he says. “But today, digital transformation is integrated into the management committee and reports directly to the CEO.”
This evolution has allowed IT to closely align with the strategic objectives of the business, becoming a driver of innovation and efficiency. As part of the change, in a competitive sink or swim industry, Grupo Torrent has implemented Microsoft Dynamics 365 for its new ERP system. Thanks to this, the company has integrated and optimized all of its business processes, from supply chain to quality management. “This transformation has not only modernized our operations, but prepared the company for the challenges of the future.”
Gómez correlates the business transformation with how the CIO role has grown into strategic business leader and integral decision-maker, someone who identifies new opportunities to innovate. “This means my team and I aren’t only focused on technology per se, but on how it can drive growth, improve operational efficiency, and offer tangible value to the customer.” With this in mind, key priorities relate to how change management, cybersecurity, and adoption of new technologies can bolster a competitive position in the current VUCA market.
