Verizon failed to notice that an email request for a customer’s phone data came from a Proton Mail address
In the U.S. District Court for the Eastern District of North Carolina, Glauner was charged with stalking and fraud “in connection with obtaining confidential phone records.” Normally we might include a link to these records, but because they contain the victim’s home address, we will let it go. The couple did have a romantic relationship but after the victim ended it, he “continued to contact or try to contact” her court documents noted.
Excerpt from the official court documents
Glauner was able to obtain her address and other information by sending an email and a fake search warrant to vsat.cct@one.verizon.com which is the email address for the Verizon Security Assistance Team (VSAT) which handles legal requests made to the carrier. Verizon failed to realize that the request for personal customer information was fake even though it came from an account using a Proton Mail address instead of a police department or a government agency.
The couple met on the dating section of porn site xHamster
FBI Special Agent Michael Neylon said in his affidavit that “On October 5, 2023, Verizon Wireless provided Victim 1’s phone records, including address and phone logs, to Glauner.” The VSAT website says, “Verizon Security Assistance Team will only accept valid legal demands (subpoena, court order or search warrant) for records.” That is, of course, unless they are tricked into believing that a fake request for information is real.
It should be noted that Verizon is cooperating with law enforcement officials. It also should be noted that at the time he allegedly committed the above-referenced actions, Glauner was wanted by the San Diego Sheriff’s Office on a charge of stalking an ex-girlfriend. The police report in that case noted “that [the victim] had ‘changed her phone number 4 times in the last four months but somehow [Glauner] keeps getting her number.'”
