You’ll get a chuckle reading how T-Mobile spins this forced migration to higher-priced plans
Now there is a way to opt out of the migration and we will tell you how to do it. But first, look at how T-Mobile is spinning this migration. The carrier says, “We are not raising the price of any of our plans; we are moving you to a newer plan with more benefits at a different cost.” Yes, we guess this is true, but still not customer-friendly since the decision to switch to a more expensive plan isn’t exactly yours to make.
Under John Legere (L) America fell in love with T-Mobile. Current CEO Mike Sievert is on the right.
There was a time when T-Mobile put its customers first
There was a time when T-Mobile was hungry and did everything it could for its customers. It had a CEO who made sure that he was in touch with the people and actually knew about the phones his firm was selling. This was the version of T-Mobile that the American public fell in love with. Now it seems that T-Mobile is more interested in making its stockholders happy.