The revised Code of Conduct focuses on several key areas. It encourages online platforms to strengthen their procedures for identifying and removing content that constitutes illegal hate speech as defined by EU and national laws. Remember kids, it’s important what has been written, but it’s even more important who gets to decide what constitutes hate speech.
Transparency is also a priority, the European Commission says, with the Code emphasizing the need for platforms to provide clear information about their content moderation policies and actions. This includes explaining to users what constitutes illegal content and how it is addressed. Users are to be empowered with tools to report illegal hate speech easily and receive timely feedback on the actions taken in response to their reports.
Additionally, the Code promotes collaboration between platforms, national authorities, and law enforcement agencies to tackle the spread of hate speech effectively.
Platforms are also expected to submit regular reports detailing their efforts to combat illegal content, including data on the volume and speed of content removal.
The Commission also points out that freedom of expression is a basic right, but it should not be used to spread hate or violence. Illegal hate speech harms democracy and threatens values like dignity, equality, and freedom.
EU rules from 2008 require countries to make hate speech based on race, religion, or ethnicity a crime. Many countries have added gender, disability, and sexual orientation to these laws.
