At least one AT&T subscriber asked for a credit and received one
“I know the answer is going to be ‘LOL…Yeah, good luck with that’ but AT&T needs to seriously consider the impact that this outage has had on customers & at least offer a credit on the February statement. Even if it is a 1/29 (3%) discount for the one day we were down, assuming they can get it back up today, we are paying for a service we are not getting,” said a Redditor.
If you’re an AT&T subscriber, it doesn’t hurt to call the carrier and ask for a credit. The worst thing they could say is “no.” Let us know what happens if you request a credit from AT&T by telling us your story in the comments section.