A Verizon customer claims that the nation’s largest wireless carrier tried to pull the wool over her eyes by selling her a used iPhone…
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Customer
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Thanks to a video on TikTok that has received nearly 130,000 views, we know about the trip through hell made by T-Mobile subscriber Trisha…
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Application SecurityNewsSecurity
Cisco’s new AI agents and assistants aim to ease customer service headaches – Computerworld
Webex AI Agent, available in early 2025, will bring together conversational intelligence with generative AI to help improve self-service. Dhingra pointed out that, while…
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The approximately 60,000 employees of BSH Home Appliances Group (BSH) would agree with a phrase invented more than 400 years ago by an Englishman,…
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In July, the Federal Communications Commission (FCC) proposed a 60-day smartphone unlocking policy. The proposed rule was met with opposition by T-Mobileand AT&T. The…
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A text message query to Khanuja elicited no response. The breach exposed over 7.24 terabytes of sensitive customer information including highly personal information such…