Tompkins says that his members expressed concerns about licensing when the deal was first announced. “Some people weren’t too happy about it.” But he…
Customer
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Affiliate sales platform SoftwareProjects had nearly 200GB worth customer and affiliate data exposed publicly before being discovered and reported by cybersecurity researcher Jeremiah Fowler.…
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Mobile SecurityNewsSecurity
Inside Google’s strategic move to eliminate customer cloud data transfer fees
On the other hand, analysts also say that Google’s move to waive of egress charges should bode well for enterprise customers. “There’s been a…
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Framework has become a rising star in the consumer tech world, designing some of the only laptops on the market that are completely serviceable…
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LinuxNetwork SecurityNewsOperating SystemPC & LaptopServerSoftware
How AI can boost customer satisfaction, retention, and loyalty in the contact center
Customer communication is a vital aspect of any business, especially when it comes to the contact center. The contact center is where customers interact…
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MobileNews
Pushy T-Mobile rep refused to sell customer a new iPhone unless he bought accessories too
Most reps working at wireless carriers’ retail stores are not phone enthusiasts and don’t follow the industry Outside of a few reps who really…